Data Protection (GDPR-Conformed)
In a word: We fully respect that YOUR DATA IS YOURS and we definitely don’t want to misuse it. Please turn to us with any questions concerning this.
1. Access data and hosting
You can visit our websites without giving any personal information. Each time a web page is called up, the web server merely automatically stores a so-called server log file which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.
These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is in accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.
Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing and opening a customer account
We collect personal data if you voluntarily provide us with this information as part of your order, when contacting us (eg via contact form or e-mail) or when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you cannot complete the order and / or opening the account without their information, or cannot send the contact , which data are collected, can be seen from the respective input forms. We use the information from them in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.
3. Data transfer
Data transfer to shipping service providers
Unless you have given us this during or after your order your express consent, we will give due to this under Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.
The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
Görlitzer Straße 1
4. Data usage in payment processing
Identity and credit check when selecting the payment option "secured invoice"
Heidelpay uses the information obtained on the statistical probability of a default for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to the use of personal data at any time to heidelpay.
5. Cookies and web analytics
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This is to protect our predominant part of a balancing of legitimate interests of an optimized version of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings.
This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/en/kb/cookies-release-and- refuse
Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html
Failure to accept cookies may limit the functionality of our website.
Use of Google (Universal) Analytics for web analytics
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This is to protect our predominant part of a balancing of interests legitimate interests of an optimized version of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield . A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield .
You can prevent the collection of data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in , you can click on this link to prevent the future detection by Google Analytics on this website. An opt -out cookie is stored on your device. If you delete your cookies, you must click the link again. Sending evaluation reminders by e-mail
7. Contact and your rights
As a person concerned, you have the following rights:
according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored with us;
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you reject its deletion;
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
- you filed an objection against the processing in accordance with Art. 21 GDPR;
according to Art. 20 DSGVO the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.
Right of objection
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.
After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.