Shipment Cost and Delivery Times
Dispatch and Terms of Delivery
Orders placed and payments effected, resp. authorised (PayPal, credit card) by 11.00 am of each working day will be processed and forwarded to the shipping agency the same day if on stock. Current shipping fees and delivery times can be found in the table below. No shipments to so-called packing stations.
|Country||Standard Shipping Fees||Estimated Transit Time (WD)||Express Shipping Fees||Estimated Transit Time (WD)|
|Germany||6.95 € incl. VAT||1-3||19.75 € incl. VAT||1|
|Austria||6.95 € incl. VAT||2-3||49.50 € incl. VAT||1|
|Switzerland||5.84 € excl. VAT||2-4||41.60 € excl. VAT||1|
|Europe||12.90 € incl. VAT||3-9||49.50 € incl. VAT||1-2|
|All other countries||39.90 € excl. VAT||5-15||89.90 € excl. VAT||2-4|
Explanations regarding the terms of delivery:
- The delivery of shipments to non-EU countries can possibly be subject to delays of several days caused by local customs procedures. This is hardly ever the case for express shipments.
- Please allow longer delivery times if you're ordering from overseas, especially if the shipment is to be sent to addresses outside commercial centres.
After commissioning your order to the shipping agency, we have no further influence on its procedure. Please contact us if you have not received your shipment after the stated maximum time of delivery. We will be glad to be of help. Standard shipments to overseas are in the charge of the corresponding local post authorities once they cross the border, and are therefore often difficult to track.
Furthermore, we have a worldwide net of local sales partners who you may also contact if you wish to acquire our products locally.
Dispatch within Europe with VAT-ID number
Please enter your VAT-ID no. upon placing your order, thus allowing us to issue your invoice without German VAT.If you have any questions regarding the overseas dispatch feel free to contact our overseas service.
Our multilingual sales team will be at your disposal
Monday to Thursday 8.00 am – 5.00 pm CET, Friday 8.00 am - 1.00 pm CET
Phone: +49 (0)9101/ 90 93 - 0
Fax: +49 (0)9101 / 90 93 - 23