Terms and Conditions

Terms & Conditions of Gigahertz Solutions GmbH / last update September 1st, 2017

Before coming to the compulsory „small prints“, we would like to point out the „large prints“:

One of our main aims is customer satisfaction. If there is anything not meeting your expectations, just give us a call. We will definitely find a satisfactory solution!

1. Contract Conclusion

A conctract will be concluded when your order has been processed either by delivery of the goods, or by order confirmation. We reserve the right to decline acceptance of orders if need be. Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

2. Sales Tax

All price information in our catalogue and online-shop are to be seen including the statutory sales tax valid in Germany.

3. Payment

We aim to offer various possibilities of payment. The different ways of payment are each connected to different conditions, all specified on the page „Help“. None of the methods of payment can be claimed.

4. Dispatch

The prices stated in our catalogue and in the online-shop do not include shipping costs.

5. Cancellation Policy

Right to cancel:

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day you or a third party other than the carrier and indicated by you acquire physical possession of the last good.

To exercise the right to cancel you must inform us - Gigahertz Solutions GmbH, Am Galgenberg 12, 90579 Langenzenn, info@gigahertz-solutions.de, phone 09101 9093-0, fax 09101 9093-23 - of your decision to cancel this contract by a clear statement (e.g. by  letter, fax, or e-mail). You are welcome to use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your information concerning your decision to cancel the contract prior to expiry of the cancellation period.

Effects of cancellation:

If you cancel this contract, we will reimburse you for all payments received from you, including the shipping costs (except for the supplementary costs arising if you select a type of delivery other than the least expensive type of standard delivery offered by us), whitout undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

End of Cancellation Policiy

6. Warranty Conditions

In accordance with the statutory warranty conditions, we grant two years of warranty.

7. Reservation of Property and Rights

The goods remain property of Gigahertz Solutions GmbH until full payment has been effected.

8. E-mail Newsletter

If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the contact details to be found right at the bottom of this page.

9. Trusted Shops

www.gigahertz-solutions.de is certified by Trusted Shops and has committed itself to the Trusted Shops quality criteria which can be viewed at www.trustedshops.co.uk.

10. Jurisdiction

Place of jurisdiction shall be the court responsible for Langenzenn. German legislation is applicable. Both only if notwithstanding any provisions to the contrary.

11. Final Note

It is not our intention to discriminate our customers with these terms and conditions. Should it be the case that we have accidentally made rules which put the customer at a disadvantage in comparison to the statutory terms for the above points, our rules shall be replaced by the corresponding statutory terms.